FAQ

FAQ

Changing Passwords

        1. Click "User Center" to enter the user account , click "Edit" button to modify the login password.

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         2.Please enter old password,  and modify after setting new password.

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Retrieve Password

        1. Click "Forgot password" on the login page

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       2. Use mailbox or mobile phone number to authenticate , please make sure the mailbox or mobile phone number is available.

          2.1 The verification of mailbox requires your registered mailbox to receive email 

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            2.2 The verification of mobile phone number requires your registered mobile phone to receive the verification code

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            3. Reset password,  password can be reset after submitting

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